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Great customer service and always checked in with us and followed up on any questions we had. Panels look great and seem to be very efficient compared to competitors. Walked through each step of the installation and financing. Most importantly, their phones will always be open for future questions!
Great service, from Duke who came out for our consultation of services, Roxanne who walked us through the whole process and was available for any concerns or questions, to the crew who did our installation. Highly recommended to anyone looking into solar for their home.
We went with Green Mile Energy after interviewing at least three other providers and installers and deciding we were not a candidate for solar since our roofline was so unusual. CEA graciously asked if they could work with their engineers and come up with a plan that would be cost effective and energy efficient that would allow us to produce enough energy to cut our electric tier use from tier 4 to tier 2. I am delighted to report that this company lived up to all of their professional responsibility. They came several times to inspect and design the array and through their wonderful customer service department led by Roxanne, they kept in touch with us all the way. When they sent their installers, the entire installation took two days (we added some extra outlets and two electric car chargers which took the extra day). They took charge of inspection and then sent the full request to Southern Cal. Edison. Our solar was turned on within two days of the install report. We are now online reading our daily reports of solar usage less than 10 days from installation. We knew we were only adding 11 panels at 315 W each and that we were not expecting to cut all of our power use, however, this looks like a fantastic compromise and we expect to cut our most expensive part of electricity which is tier 3 and 4 and save at least $1500 - $1800 per year which will allow us to break even within 5 or 6 years. Beside, as of today, we saved 2 trees with our carbon footprint. Not bad for a house that was not expected to have solar. And the best part is they installed this without any view from the street. We have a solar system that no one can see.
Green Mile Energy is Awesome!!!
Even that I cancelled twice on this sales Representative (Austin) for personal reasons, he was there the second and third time with the same attitude, always with a positive answer, he guided me from A to Z on the entire process of the contract.But all is Team Work because the other person, (Roxanne) always has been there for me even though I am a hard person to get a hold of, she always had the best answer for me.I am new with this system but so far I can tell that I did my homework with other local and out of town companies and this is the best that filled my needs.Thank you Green Mile Energy to have People like Austin and Roxanne working for you. God Bless you all...
The pricing was very competitive, and the service was outstanding. They finished up in the time estimated. Once my installation was completed, they answered all of my questions fast and correctly. I had a question, and they contacted PG&E for me to get the answer. I have told all my friends and family to use this company. So far we are very pleased. The system has been up and running for about 2 months. The installation was neat and clean. They used color matching components to match my stucco and everything looked right. It did not look like a cheap after market installation. My wife and I were very happy.
Working with Green Mile Energy was really easy. The staff was very friendly and helpful. Very happy with how everything turned out. Excited to see how much energy we generate.
Great job, guys! My system was installed and up and running in a couple of days. We had to have a few trees cut down and it was contracted out to a nice guy who even stacked the wood for us since we use it for hear. All in all painless and well worth and process.
I would definitely recommend Green Mile Energy! I had a great experience from start to finish. There was always clear and concise communication between the company and myself regarding our install. I had a lot of questions since solar was so new to me and my husband. The Customer Service Manager, Roxanne always called me back on time and made me feel like a priority customer throughout the entire experience. The office manager, Brandon even reached out to me to follow up once the panels were installed. Our energy bill is lower than ever and I couldn't be happier!
We researched many solar companies here in Bakersfield. We met with Ori, who was just a doll and totally knew what he was talking about. The whole process was seamless and not stressful at all. We could not be happier with the service, professionalism and the product! We are recommending them to our friends!
Best customer service ever! When we had our assessment they stuck to facts and were patient with all our questions. They're also easy to get in touch with unlike other companies. No runaround or automated systems. Real people, real service!